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1. Introduction

Fleethive (“we,” “our,” or “us”) provides a rental operator tracking and management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services. By accessing Fleethive, you agree to the terms outlined in this policy.

2. Data Collection

We collect information necessary to provide and improve our fleet management services:

• Account Information: Name, business email, phone number, and billing details.

• Asset Data: Vehicle identification numbers (VINs), license plates, maintenance history, and telemetry data (if integrated).

• Operational Data: Rental agreements, customer names (provided by the operator), and transaction records.

• Technical Data: IP addresses, browser types, and usage logs to ensure system security and performance.

3. How We Use Your Information

Fleethive uses the collected data to:

• Facilitate fleet tracking and maintenance scheduling.

• Process subscription payments and provide technical support.

• Send administrative updates or security alerts.

• Anonymize and aggregate data for industry benchmarking and software optimization (ensuring no individual operator or customer is identifiable).

4. Data Sharing & Disclosure

We do not sell your data. We only share information in the following circumstances:

• Service Providers: With trusted third parties (e.g., cloud hosting, payment processors) who assist in operating our platform.

• Legal Compliance: If required by law, regulation, or legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your data. However, no electronic transmission or storage system is 100% secure. Operators are responsible for maintaining the confidentiality of their account credentials.

6. User Rights & Data Portability

As a Fleethive user, you have the right to:

• Access, correct, or delete your account information.

• Export your fleet data for use in other systems.

• Opt-out of non-essential marketing communications.

7. Role as Data Processor

For the personal data of your rental customers (e.g., drivers), Fleethive acts as a Data Processor, while you (the Rental Operator) act as the Data Controller. It is your responsibility to ensure your customers are aware of how their data is handled within your rental business.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform or via email.